Lynette Farias

I enjoy the educational piece, explaining to our clients how their benefits work. Those eureka moments when it all makes sense to them, are the perks of my role.

I have solved challenges with Prior Authorizations on medications, successfully explained what benefits, copays, deductibles and co-insurances the client’s plan have. Explaining what an EOB is and the information it explains.

I work claims, have an understanding of ICD-10, CPT, HCPCS coding. I have held various roles in the Healthcare and Dental fields and am knowledgeable in many aspects related to medical, vision, dental, pharmacy and supplemental insurances. I am bilingual and speak Spanish.

We offer a Concierge experience. BenDoc sets itself apart from the once a year visit from the Broker. We remain in consistent contact with our clients from Broker relationships to SALES and BOSS team assistance to our clients.

I have been married for 16 years to my husband, Josh. I have 3 adult children: Michael, Sean and Sophia. My hobby is collecting coins & cats, I now have 4 cats. I’ve been severely allergic to cats all my life and my children found a “hypo-allergenic” cat from the Humane Society. I thought that was a myth, nope, it’s true they exist. I also have 3 dogs and 1 turtle. We are San Diego Padres Fans. We go often to games in California and have followed the team to AZ and WA for games. My husband and I enjoy theme parks, we’ve gone to Universal Studios, Disneyland, SeaWorld in California. In Orlando we’ve gone to Disneyworld, SeaWorld, Universal Studios and the waterpark that is a part of Universal Studios. This brings me to my quirk, we collect popcorn buckets from theme parks and movies. I collect LoungeFly backpacks.

Take the time to listen to the needs of the company and employees. Have empathy when choosing a job in insurance or in the healthcare field.