Cheryl Houtz

What I love most about supporting our clients is knowing that I’m making a real impact—helping businesses provide quality benefits that attract and retain great employees. Health insurance can be overwhelming, but I enjoy simplifying the process, finding the best solutions, and giving employers the confidence that they’re taking care of their teams. Seeing the relief and appreciation from clients when we secure the right coverage is what makes this work so rewarding!

One of the biggest challenges I help solve is finding the right balance between cost and coverage. Many businesses struggle to offer competitive benefits while managing their budget, and I step in to simplify the process. I work closely with employers to identify cost-effective group health plans that provide real value to their employees. Whether it’s navigating complex insurance options, explaining policy details in plain English, or negotiating better rates, I make sure my clients get the best fit for their needs.

Many clients and HR teams don’t realize that I do so much more than just find insurance plans—I act as a true partner in their benefits strategy. Beyond securing competitive rates, I help navigate compliance issues, educate employees on their options, and provide ongoing support throughout the year. I take the burden off HR by handling renewals, problem-solving claims issues, and ensuring their benefits package stays competitive. My job doesn’t stop once the plan is in place—I’m here to make their lives easier every step of the way!

What sets The Benefit Doctor apart is our commitment to being more than just a broker—we’re true benefits strategists. Many brokers simply present plans, but we take the time to deeply understand each client’s needs, budget, and goals. We focus on long-term solutions, not just short-term savings, by proactively managing costs, educating employees, and ensuring benefits evolve with the business. Our hands-on support, industry expertise, and dedication to simplifying healthcare make us a trusted partner, not just a vendor.

Outside of work, I’m all about the outdoors, music, and sports! Whether it’s hiking, exploring nature, or cheering on my favorite teams, I love staying active. I’m also a huge music fan—it’s always playing in the background of my day. But my favorite role? Being a mom. My kids keep me on my toes and make life even more rewarding!

Creating change and making an impact starts with persistence and a clear purpose. Change doesn’t happen overnight, but when you stay committed to your goals and lead with integrity, people take notice. Listen, learn, and always be willing to adapt—growth comes from stepping outside your comfort zone. Most importantly, focus on relationships. Whether in business or life, real impact happens when you connect with people, understand their needs, and find solutions that truly make a difference.