frequently asked questions

Why hasn’t my current broker been able to find a similar solution to what you do?

You’d need to ask them that.  If ‘most’ brokers did what we do, we wouldn’t exist today.  We started BenDoc because far too many brokers were not able, ready or willing to innovate.

What sets The Benefit Doctor apart from other benefit brokerages?

At The Benefit Doctor, we're not just brokers; we're Benefit Doctors. Our approach focuses on creating a benefits experience that employees will thank you for. We go beyond spreadsheets and offer a 5-step treatment protocol to address all aspects of benefits from design to education.  We’ve aligned our compensation to be directly tied to the results we help you achieve.

How does The Benefit Doctor help lower healthcare costs for my company?

We analyze your unique situation and design a custom benefits strategy that maximizes value and minimizes costs. Our compensation model aligns our success with yours, ensuring that when your company succeeds, we succeed.

Can The Benefit Doctor handle benefits for companies of all sizes?

Absolutely. We work with companies of various sizes, from small businesses (30 employees) to medium enterprises (2,000 employees).  Our customized approach ensures that your benefits package suits your company's unique needs, regardless of its size.  We do not work with overseas solutions.

How does The Benefit Doctor ensure employees understand and appreciate their benefits?

Our comprehensive education process simplifies complex benefits jargon and empowers employees to make informed decisions. We transform open enrollment into an engaging experience that leaves employees saying, "Thank you."

What kind of support does The Benefit Doctor offer after implementation?

Our Back Office Sales Support (BOSS) team provides ongoing assistance for any questions or concerns. Your dedicated broker remains your main contact, ensuring consistent and reliable support as your company's needs evolve.

How does The Benefit Doctor handle compliance and industry regulations?

Rest assured, all our brokers are fully licensed, educated, and insured in the states we operate. We stay up-to-date with industry regulations to keep your benefits program compliant.

What makes The Benefit Doctor's pricing structure transparent?

We believe in honesty and transparency. Our pricing and compensation model is outlined upfront, so you know exactly what you're paying for and what to expect.

How do I get started with The Benefit Doctor?

Getting started is easy! Schedule a free, no-obligation Zoom call with our team to discuss your company's unique needs and explore how The Benefit Doctor can help cure your benefits pains.

How can The Benefit Doctor guarantee results?

Our guarantee is simple: we ensure we hit the agreed-upon metrics or waive our retainer costs. We are committed to delivering tangible results that align with your company's goals.

Can I hear from other companies that have worked with The Benefit Doctor?

Certainly! Check out our Client Success Stories section for video testimonials and written case studies from satisfied clients who have experienced the transformative power of The Benefit Doctor's approach.

Have more questions? We’re here to provide clear and detailed answers. Contact us today to start your journey toward a better benefits experience.

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